Course Contents:

• Why customers are important?
• How to improve your sales performance?
• Sales techniques
• Commandments for Closing a Sale
• Principle of selling
• Sales call presentation
• Customs Clearance Products
• DGFT / PGA Products
• International Freight Forwarding Air Products
• International Freight Forwarding Sea Products
• Business Ethics
• Health Safety & Security
• Pre Test and Post Test will be conducted

Target Audience:
Persons Working in

• Customs Brokerage
• Freight Forwarding
• Shipping Companies
• IATA Agents
• Custodians
• Exporters
• Importers
• Transporters
• And others related to Logistics
• Eligibility : 12th Pass + above